Financial Policy

Our practice is on a fee-for-service basis, and in our continued effort to contain costs, payment is due at the time of service. Many insurance companies do often reimburse you for some of our services. For more Information, please contact the toll free number to your insurance on your card and they will inform you the process in detail.

When you come to our office at the time of service you can request a “Super Bill” that will have the necessary information for you to submit to your insurance for reimbursement if it is a covered benefit (we encourage you to submit promptly to your insurance for a quicker reimbursement).

In order to keep costs down, we do not do any routine billing; however, we do expect patients who owe money to pay in order to schedule a follow-up appointment including for any missed appointments. As we are not a lending institution, and don’t charge interest if there is a balance on the account; it needs to be paid promptly in order for further services to be scheduled( we value your cooperation and assistance in this regard).

In Network With
Thrive
United Healhcare
Cigna
Aetna
Anthem - BlueCross
MHN - A Health Net Company
Magellan Health Insurances
Optum

   

Our practice has officially closed on Friday, January 20, 2023. It has been our privilege to have had the opportunity to meet the healthcare needs for individuals throughout the community.

In California, since the passage of SB-221 which went into effect starting July 2022, health plans and insurances are required to provide timely access to care including follow up appointments for primary care and specialist appointments as well as for other mental health follow-up appointments within 10-15 days. Information is also available at the following link: https://www.dmhc.ca.gov/healthcareincalifornia/yourhealthcarerights/timelyaccesstocare.aspx