Cancellation Policy

Our practice takes great pride in reserving your appointments and trying to respect your time when the appointment is reserved for you. However, if you are unable to keep your appointment and in order to avoid a “no-show or late cancellation charges” we do request a 48-hour notice. Please be respectful of our policy, as that is the only way we can provide a commitment by reserving the time for you and we expect you to be responsible for keeping that appointment or observing the cancellation policy if you have to cancel. Should there be an urgent need to cancel less than 48 hours in advance, please indicate that to our office staff and your provider will be glad to review your particular situation. If there was a charge made for a no-show or a missed appointment, we do expect you to pay that fee in order to schedule a follow-up, as that is your responsibility, as insurance does not cover missed appointments.

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5 LOCATIONS FOR YOUR CONVENIENCE

Silicon Valley TMS of San Jose

2039 Forest Ave
Suite 201
San Jose, CA 95128

Phone: 408-358-8090

Office Hours:
Mon-Fri: 9am-5pm

Silicon Valley TMS of East Bay

5776 Stoneridge Mall Rd
Suite 376
Pleasanton, CA 94588

Phone: 925-272-4100

Silicon Valley TMS of San Francisco

595 Buckingham Way
Suite 505
San Francisco, CA 94132

Phone: 415-294-4090

Silicon Valley TMS of Monterey Bay

2425 Porter Street
Suite 11
Soquel, CA 95073

Phone: 831-296-5700

Silicon Valley TMS of Mountain View

525 South Drive
Suite 211
Mountain View, CA 94040

Phone: 650-900-8181